Privacy Policy

At Urban Bites Co., protecting your personal information is a priority. This privacy policy explains how we collect, use, and safeguard your information when you use our online platform and services.

Information We Collect

We collect personal data that you provide directly when engaging with our services, including but not limited to:

• Your name, contact details, and delivery addresses
• Payment and billing information related to catering and food truck services
• Preferences and feedback to improve our menu development and catering offerings

How We Use Your Information

Your information is used to deliver and manage our gourmet street food and catering services, enhance your experience, and communicate important updates, including:

• Processing orders and bookings for food stalls, catering, and truck rentals
• Customizing menu options and sourcing local ingredients based on customer preferences
• Responding to inquiries and providing customer support
• Complying with legal and regulatory obligations

Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following limited circumstances:

• With trusted partners who assist in providing our services, under strict confidentiality agreements
• If required by law or to protect the rights, property, or safety of Urban Bites Co. or others

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data, including:

• The right to access and receive a copy of your personal data
• The right to request correction or deletion of inaccurate data
• The right to restrict or object to certain processing activities
• The right to data portability
• The right to withdraw consent, where processing is based on consent, without affecting lawfulness of prior processing

To exercise any of these rights or submit data protection inquiries, please contact us at our physical address below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking

Our online platform uses cookies and similar technologies to enhance user experience, analyze usage, and support marketing efforts. You have the option to disable cookies through your browser settings, but this may affect functionality.

Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Continued use of our services after such changes indicates your acceptance.

Contact Information

If you have questions or concerns regarding your privacy, please contact us at: