Terms and Conditions

Welcome to our online platform. By accessing or using our site and services provided by Urban Bites Co., you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Services Overview

Urban Bites Co. offers gourmet street food stalls, event catering, food truck rentals, menu development, and local ingredient sourcing. All services are subject to availability and specific terms outlined at the time of booking or request.

2. Booking and Payment

Bookings for events, catering, and rentals must be confirmed in writing. Full or partial payment may be required in advance depending on the service. Payment details will be communicated clearly at the time of booking.

3. Cancellations and Refunds

Cancellation requests must be made in writing. Refund eligibility and policies depend on the specific service and timing of the cancellation:

• Cancellations made more than 14 days before the event may qualify for a full refund minus any non-refundable deposits.
• Cancellations made within 14 days of the event may be subject to partial or no refund depending on incurred costs.

4. Customer Responsibilities

Customers agree to provide accurate information for all bookings and cooperate with our staff to ensure timely and safe delivery of services. Any dietary requirements or allergies must be disclosed in advance.

5. Liability

Urban Bites Co. maintains high standards of food safety and service quality. However, we are not liable for:

• Any allergic reactions caused by undisclosed allergies or dietary restrictions.
• Incidental or consequential damages arising from use of our service.
• Delays or cancellations caused by factors beyond our control, including weather or supply issues.

6. Intellectual Property

All content, branding, menus, recipes, and images related to Urban Bites Co. are the intellectual property of the company and may not be copied, reproduced, or distributed without prior written permission.

7. Privacy and Data Protection

Any personal data collected in connection with booking and service delivery will be handled in accordance with applicable privacy laws and our privacy policy, which is accessible on our site.

8. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes arising will be subject to the exclusive jurisdiction of courts located within Sydney.

9. Contact Information

For questions or concerns regarding these Terms and Conditions or our services, please contact: